Idiot Jobsworths
Mar. 26th, 2007 11:24 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
enitharmonI had a cheque to pay into my Co-operative Bank account.
The cheque was drawn on HSBC so I went to HSBC on Duke Street. The pimply yoof behind the counter scrutinised my paying in book for a long time, and then called his line manager, little more than a pimply yoof himself. I was told that my transaction couldn't be accepted. I pointed out that my nearest branch was in Preston and anyway the cheque was one of theirs. He said he was sorry but he couldn't do anything. I told him he wasn't sorry (he was smirking, after all, and clearly enjoying himself) and was being a jobsworth. I refrained from suggesting where he could stick his head (this being futile as it would have been anatomically impossible anyway).
I took my cheque to Barclays in Dalton Road, where I was served by a pert young woman called (according to her name tag) Claire Barker. She scrutinised my paying-in book and the cheque, and declared that she wasn't allowed to handle it. I told her that all she had to do was stamp it and send it into clearing, and I wouldn't tell. She smirked insolently and refused, clearly enjoying herself. I asked to speak to her manager. A pimply yoof came over and refused to acknowledge that Claire Barker was being unreasonable and insolent. Words were exchanged. Claire Barker continued to smirk as if she mattered.
I went to Nat West on Dalton Road. I smiled sweetly at the young lady said I had a Nat West account but hadn't got my cheque book with me and would she mind takling this Co-op paying-in book and HSBC cheque. The young lady said that this was no problem. In less than ten seconds the transaction was done.
Guess where I'll do any similar business in future?
But what is it with these self-important young things, that they think they can treat people older and more intelligent with such contempt, and enjoy it so much?
The cheque was drawn on HSBC so I went to HSBC on Duke Street. The pimply yoof behind the counter scrutinised my paying in book for a long time, and then called his line manager, little more than a pimply yoof himself. I was told that my transaction couldn't be accepted. I pointed out that my nearest branch was in Preston and anyway the cheque was one of theirs. He said he was sorry but he couldn't do anything. I told him he wasn't sorry (he was smirking, after all, and clearly enjoying himself) and was being a jobsworth. I refrained from suggesting where he could stick his head (this being futile as it would have been anatomically impossible anyway).
I took my cheque to Barclays in Dalton Road, where I was served by a pert young woman called (according to her name tag) Claire Barker. She scrutinised my paying-in book and the cheque, and declared that she wasn't allowed to handle it. I told her that all she had to do was stamp it and send it into clearing, and I wouldn't tell. She smirked insolently and refused, clearly enjoying herself. I asked to speak to her manager. A pimply yoof came over and refused to acknowledge that Claire Barker was being unreasonable and insolent. Words were exchanged. Claire Barker continued to smirk as if she mattered.
I went to Nat West on Dalton Road. I smiled sweetly at the young lady said I had a Nat West account but hadn't got my cheque book with me and would she mind takling this Co-op paying-in book and HSBC cheque. The young lady said that this was no problem. In less than ten seconds the transaction was done.
Guess where I'll do any similar business in future?
But what is it with these self-important young things, that they think they can treat people older and more intelligent with such contempt, and enjoy it so much?
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no subject
Date: 2007-03-27 05:57 am (UTC)A lot of youthful impertinence can actually be translated into "I don't know what's going on and I don't want my manager to kill me at the end of the day so I'd better just smile and nod and hope the difficult questions walk away."
It's nothing personal, you just walked in on the wrong side of training day.